Case study

Cement and Lime company implements rebates

Tarmac, a CRH company, is the UK’s leading sustainable building materials and construction solutions business. Their innovative services and solutions help to deliver the infrastructure needed to grow the economy today and create a more sustainable build environment to support future prosperity.

Tarmac employs 6900 employees across 400 locations.

The Challenge

The Cement division were managing the rebate process for two large cement works and several depots, using Excel. This solution lacked visibility and there was little control of their rebate management processes.

Duplicate data was being entered which impacted the business, leading to potential overpayments. There were data inconsistences and errors due to the manual re-keying of data.

There was no audit trail in Excel and it was impossible to validate who in the business had approved changes in calculation. The manual process meant that is was time consuming and complex to manage.

The Solution

The e-bate calculation engine, together with a bespoke front end, provided a complete and automated end-to-end platform that worked alongside the existing ERP system (JDE later migrated to SAP).

The Results

A single source for managing rebates from set up through to payment was implemented. A fully integrated solution reduces the need for duplication of data.

The ability to scenario plan and forecast rebates assisted with the business’ overall sales strategy, with results fed into the customer’s own data warehouse for improved business intelligence.

200 rebate agreements per year (1200 conditions)
£ 0 m
Value of rebates:
£100m PA 700,000 transactions
18 Plants/Depots
1,700 Customers

See e-bate in action


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Chris McHale

Head of Operations

From QA Engineer and Software Developer to Researcher and Senior Technologist, our Head of Operations, Chris, has many years of experience in the technology sector.  

As Head of Operations at e-bate, Chris manages the DevOps and support teams, whilst looking after the IT and Facilities too.

Chris doesn’t just get his kicks from sorting out everything operational, he also makes hand-made leather wallets using his leatherworks skills, and enjoys a spot of archery, gaming, reading, and going to the movies! With a wife, 2 kids, 2 cats and a dog, we’re not sure how he fits it all in…!